- Programs & Services
Analytics give us insight into the effectiveness of member interventions so we can continuously improve plan member engagement.
Our integrated systems also provide feedback on how a member responded to the communication enabling us to continually improve our outreach. Combined with the insights about effective modes and timing of communications from our data, this further helps inform our future member engagement efforts.
Considerations for your business
Are you engaging members effectively to help control costs and improve outcomes?
Have you evaluated the impact of digital tools on member engagement in your plan?
Do concerns about disruption limit the evolution of your plan design strategies?
How can analytics help support better clinical outcomes for members?
CVS Health uses and shares data as allowed by applicable law, and by our agreements and our information firewall.
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