
Making digital connections with patients’ self-reported symptoms and analyzing their prescription fill history for oncology treatments can help optimize interventions and improve patient experience.
We also know that such connectivity helps to improve clinical outcomes and cost management because:
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![]() more oncology patients1 continue therapy past initial dose when they receive a symptom tracker message |
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↑7.3% more oncology patients1 continue therapy past initial dose when they receive a symptom tracker message |
Proactively informing patients early in their journey about symptoms and providing a robust digital symptom tracker2 will help to keep patients on appropriate therapies, to ensure they can tolerate medications and manage side effects, and to identify gaps in care.
Patients choose which symptoms to track and can opt for a live chat with a clinical care team nurse.
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Real-time symptom tracking | Clinician-reviewed results | Live chat with CareTeam nurse |
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1. Versus those who are not opted into Important Medication Messages
2. Symptom tracker is available for all CVS Specialty patients enrolled in digital messaging with an oral oncology CVS Specialty medication. The oncology program includes diarrhea, nausea/vomiting, fatigue, constipation, pain, hands-foot syndrome and mouth sores. All patients are offered the opportunity to connect with a nurse via secure messaging to support symptom management.