Point Solutions: Supporting Health and Wellness in a “New Normal”

May 18, 2021
Senior Vice President, CVS Health and Chief Medical Officer, CVS Caremark

Since the COVID-19 pandemic began over a year ago, a staggering 65 percent of Americans aged 18 to 24 have had concerns about their own mental health or that of household members. Supporting the mental health of plan members is a crucial priority for employers — but doing so with so many still remote — can be a challenge. Digital tools can help. For payors, health care point solutions can help improve workforce productivity, satisfaction and overall well-being while many of us adjust to the new normal.

However, with so many options on the market, it can be challenging to identify trusted solutions that best meet the needs of members.

At CVS Health, we have created a rigorous vendor evaluation and selection process that starts with identifying the specific areas of health and well-being that meet the clinical and cost management priorities of CVS Caremark clients, and where vendor point solutions are most likely to have a positive impact. Each selected solution then undergoes a rigorous clinical, data security, and business evaluation, which includes testing of the end-to-end consumer experience by a team of CVS Health clinicians.

Request more information on solutions offered through Point Solutions Management.

Over the past year, we've expanded our portfolio with the addition of six new vendors that have completed the evaluation process and are available through Point Solutions Management – our full-service offering that enables CVS Caremark pharmacy benefit management (PBM) clients to simplify contracting, secure vendor's lowest price and monitor ongoing performance of third-party health care point solutions.

In total, CVS Health Point Solutions Management offers clients (and their members) access to 12 vendors:

Personalized digital program based on cognitive behavioral therapy for reducing worry and anxiety.

A digital training platform for mindfulness, stress resilience, mental well-being and performance. It addresses 12 different aspects of well-being and performance through 5-minute daily sessions and more than 250 mini-courses. Users have access to more than 2,000 video and audio sessions on demand, reinforced with ongoing tips, exercises and articles to help improve employee health and happiness.

A fully automated mobile and desktop app that uses cognitive behavioral therapy (CBT) to help plan members dealing with poor sleep. CBT is meant to assist members in changing unhelpful behaviors, improving emotional regulation, and developing personal coping strategies that target specific problems.

A caregiver support solution that guides families through the complexities of educational, financial, social, health, and legal demands related to caring for a loved one, no matter the age, stage, or concern. With a digital platform and team of expert advisors, Torchlight helps reduce stress and enhance caregiving outcomes.

Hello Heart
Helps members understand and improve their heart health. It offers a U.S. Food and Drug Administration-approved blood pressure monitor coupled with an app that tracks blood pressure readings, weight and physical activity, alerts for out-of-range hypertension, and has patient-enabled medication adherence reminders.

Hinge Health
A coach-led digital program for members with musculoskeletal conditions such as chronic back or joint pain. Hinge Health combines wearable sensor-guided exercise therapy with behavioral change through 1-on-1 health coaching and education to reduce chronic pain, opioid use, and surgeries.

Digital program for children and teens aged 8–17 that teaches users how to make healthier choices and lifestyle changes through weekly video coaching, in-app chat, messaging, games, and educational videos.

Logo of the Wondr Health program

Wondr Health
A digital behavior change program clinically proven to improve physical and emotional health to prevent and reduce the impact of weight-related chronic conditions. Wondr teaches members practical mind/body skills to lose weight, sleep better, and move more.

Logo of Progyny

Progyny’s fertility solution provides a positive member experience, cost efficiencies, and greater success rates for members.

Logo of PrudentRx

Innovative specialty cost management strategy and best-in-class member experience to optimize savings from manufacturer copay cards and reduce plan and member costs.

Digital nutrition solution with integrated mental health skills-development and personalized health coaching that aims to change long-term behaviors that affect weight loss.

Digital weight loss and wellness program based on nutritional and behavioral science for weight management, through coaching, community, customized food plans and tools to log food, activity and sleep.

As people look for ways to not only survive, but also thrive, in our “new normal,” demand for such point solutions will likely continue to increase.

We will continue to expand Point Solutions Management to meet growing client and member needs, including weight loss, women's health, metabolic health, mental health, and other categories that help to address social determinants of health.

Read more about Point Solutions Management or request more information about vendors offered through the program.

Originally published on March 15, 2020 and updated with new vendors on May 18, 2021. This content was first published on LinkedIn.

Do you want to learn which Point Solutions may help meet your members' health and wellness goals? Ask Us
May 18, 2021
Senior Vice President, CVS Health and Chief Medical Officer, CVS Caremark

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