- Programs & Services
- Cost Management
- Specialty Management
- Care Management
- Member Engagement
- Health Plan Client Engagement
Preventing excess accumulation and reducing waste
Supply Management Optimization (SMO) helps patients manage their drug supply so they have the right amount of medication on hand using a rolling 365 days of supply.
|Maximize savings by optimizing medication supply|
|Joe has psoriasis and is taking Otezla|
|He fills his Otezla 5 days early each month, accumulating an extra month of medication over time|
|Joe receives a refill reminder and goes online to refill his Otezla|
|The CVS Specialty mobile app shows him the preferred fill date|
|Joe selects the preferred date and stops accumulating excess medication, which helps improve appropriate drug therapy and reduces waste|
The patient’s preference drives the messaging method, whether through the CVS Specialty mobile app or a phone. Personalized engagement — communications and reminders — is integrated with the pharmacy system upon a refill. The technology adjusts refill reminders to reduce prompting patients before a refill is due.
*Identified patients make up <2 percent of all specialty patients.
The source for data in this document is CVS Health Enterprise Analytics, unless otherwise noted.
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