Optimizing Medication Supply

Preventing excess accumulation and reducing waste

BRIEFING
June 24, 2021

Supply Management Optimization (SMO) helps patients manage their drug supply so they have the right amount of medication on hand using a rolling 365 days of supply.A specialty pharmacy service provided for contracted payors with preferred or exclusive CVS Specialty dispensing and is included in the contracted drug pricing. SMO is an automated monitoring process that triggers a preferred refill date to help manage excess drug accumulation.

Maximize savings by optimizing medication supply
Joe has psoriasis and is taking Otezla He fills his Otezla 5 days early each month, accumulating an extra month of medication over time Joe receives a refill reminder and goes online to refill his Otezla The CVS Specialty mobile app shows him the preferred fill date Joe selects the preferred date and stops accumulating excess medication, which helps improve appropriate drug therapy and reduces waste
Maximize savings by optimizing medication supply
Joe has psoriasis and is taking Otezla
He fills his Otezla 5 days early each month, accumulating an extra month of medication over time
Joe receives a refill reminder and goes online to refill his Otezla
The CVS Specialty mobile app shows him the preferred fill date
Joe selects the preferred date and stops accumulating excess medication, which helps improve appropriate drug therapy and reduces waste

The patient’s preference drives the messaging method, whether through the CVS Specialty mobile app or a phone. Personalized engagement — communications and reminders — is integrated with the pharmacy system upon a refill. The technology adjusts refill reminders to reduce prompting patients before a refill is due.

Want to learn more about how SMO can help eliminate waste? Ask Us
BRIEFING
June 24, 2021

*Identified patients make up <2 percent of all specialty patients.

The source for data in this document is CVS Health Enterprise Analytics, unless otherwise noted. 
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©2021 CVS Health. All rights reserved. 106-55057A   06/24/2021