Optimizing medication supply
Preventing excess accumulation and reducing waste
The Editors
Supply Management Optimization (SMO) helps patients manage their drug supply so they have the right amount of medication on hand using a rolling 365 days of supply.1 SMO is an automated monitoring process that triggers a preferred refill date to help manage excess drug accumulation.
Maximize savings by optimizing medication supply
Joe has psoriasis and is taking Otezla > He fills his Otezla 5 days early each month, accumulating an extra month of medication over time > Joe receives a refill reminder and goes online to refill his Otezla > The CVS Specialty mobile app shows him the preferred fill date > Joe selects the preferred date and stops accumulating excess medication, which helps improve appropriate drug therapy and reduces waste
~$2,600 savings
per identified specialty patient* with successful intervention managing excess supply2
The patient’s preference drives the messaging method, whether through the CVS Specialty mobile app or a phone. Personalized engagement — communications and reminders — is integrated with the pharmacy system upon a refill. The technology adjusts refill reminders to reduce prompting patients before a refill is due.
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1 A specialty pharmacy service provided for contracted payors with preferred or exclusive CVS Specialty dispensing and is included in the contracted drug pricing.
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2 CVS Health Analytics, 2021. SMO referenced savings are specific to the following top nine specialty therapies: rheumatoid arthritis, psoriasis, inflammatory bowel disease, hepatitis C, multiple sclerosis, growth hormone, oncology, hereditary angioedema and osteoporosis. As of June 15, 2021, SMO is available across all specialty therapies. Actual results may vary depending on benefit plan design, member demographics, programs implemented by the plan and other factors.
*Identified patients make up <2 percent of all specialty patients.
The source for data in this document is CVS Health Enterprise Analytics, unless otherwise noted.
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