- Programs & Services
Executive Vice President, Government Services, PBM Product and Process Innovation, CVS Health
In his role as Senior Vice President of Government Services, PBM Product and Process Innovation, Mitch Betses is responsible for leading operations, strategy, quality, regulatory compliance and client performance for Medicare, Medicaid and marketplace exchange plans. He is also responsible for product innovation with a focus on helping improve quality of care, member outcomes and cost management with an emphasis on improving the overall member experience while reducing cost to serve.
Betses is a pharmacist, with a degree in pharmacy from the Massachusetts College of Pharmacy. Throughout his career he has had a passion for developing strategies to promote the appropriate use of pharmacy care as a key lever to improving patient outcomes. In addition to his responsibilities at CVS Health, Betses is a Chairman of the Board of Directors for the Pharmacy Quality Alliance, a member of the Editorial Board for Inside Pharmacy Journal, and a former Chairman of the NACDS Operating Committee.