We serve payors, and the people they serve

We support your efforts in offering the best care possible to the lives you manage, affordably and effectively. Our teams are dedicated to understanding your business needs, and helping you and your plan members.

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Our strategy is to advance your strategy

We partner with you on implementation, infrastructure, and delivery of outstanding customer service to help meet and exceed your goals.

Who we serve...
  • Employers

    The pharmaceutical pipeline and market are rapidly evolving. To stay ahead of trends like high launch prices and escalating costs for existing drugs, employers need solutions and strategies that deliver lower net costs and improved outcomes. We help develop and implement strategies that can reduce costs and yet offer a competitive benefit package to retain employees, maintain engagement and attract new talent.

  • Health Plans

    Health care today is complex with ongoing regulatory challenges, growing consumerism and the need for innovation to stay ahead of market trends. We work with health plans to help deliver on key focus areas including better clinical outcomes and lower cost by seamlessly integrating with, and complementing their offerings.

    Government Expertise 

    Our goal is to offer our clients and members a differentiated level of service and programs that cannot be replicated in the industry. We offer a wide range of solutions for Medicare Part D, Medicaid and Marketplace exchange plans, which deliver high levels of service, quality and compliance, while managing complex and changing regulations. We do this by working collaboratively with all of our partner organizations to earn the trust of our clients and members at every interaction point.

  • Consultants

    We collaborate with benefit consultants to help develop strategies that meet the goals of our mutual clients. Whether it be providing care for complex patients, controlling utilization of high-cost drugs or optimizing benefit plan investments, we have the expertise to collaboratively implement the latest pharmacy innovations that deliver client results.

Our cooperative model gets everyone involved

Through provider collaboration, superior member engagement and the full weight of CVS Health, to help ensure we are there every step of the way.

How we help…
  • Members

    At the foundation of our approach is the recognition that each member’s journey is unique and reflects the benefit goals of the plan sponsor, the nature of the benefit design, as well as the individual’s health status. Our unmatched touchpoints and proactive outreach, powered by the Health Engagement Engine helps ensure support and optimal care at all stages of the health care continuum

  • Providers

    In a fragmented health care system, providers play a critical role in ensuring better health outcomes. Our connected model, experienced colleagues, and data and technological capabilities, support providers by helping to coordinate and improve care for patients, supporting the goals of both the plan and its providers.

Our programs are tailored to the needs of your business

Millions of times a day, we’re helping people on their path to better health—from advising on prescriptions to helping manage chronic and specialty conditions. Because we’re present in so many moments, big and small, we have an active, supportive role in shaping the future of health care.

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